F.A.Q

How long is delivery? Shipping is 7-14*** working days from the day you receive notice of shipment. We are not responsible or have any control over courier deliveries, schedules or delays.

I haven't received my order? If 14 working days after receiving your shipping email has passed and you haven't received your order, please contact us at; orders.sweettreatsboutique@gmail.com

Please add your order number as the reference.

Please allow up to 21 working days for personalised orders from the day you receive your shipping email. Our supplier ships straight to our customer.

How do I contact you with a general enquiry? Please contact us at; sales.sweettreatsboutique@gmail.com

I have missed my delivery? If you miss a parcel and it's returned to our supplier or us, you're liable to pay for the return back to you postage and any other fees. If you don't pay for the redelivery in 28 days from the missed delivery attempt, your item will be disposed of and you will not be eligible for a refund or replacement.

* Working days are Monday to Friday. We DO NOT work on Bank Holidays or Weekends.

** Courier information can be found on there websites. We use Evri and Royal Mail. You can find out which courier has your parcel by going onto your order when you receive the tracking/shipping reference.

For any further information, please kindly visit our refund and shipping policies.